frequently asked questions

What positions does Domestic | Match fill?

We help families around the San Francisco Bay Area find candidates for all household positions. Please refer to the list of positions on our Staffing page. We refer management-level candidates to families around the United States.

What makes Domestic | Match different from other domestic placement agencies?

We have over 25 years of experience working behind the scenes in some of the world’s finest homes. We have an intimate knowledge of what it takes to create harmony in your home, we will help you find a highly-skilled candidate, guaranteed. Our goal is to provide personal and friendly service to our clients and candidates. We will listen to your needs and support you throughout the process. We will present you with excellent candidates for your position. Our process is thoughtful and refined, we don’t use the “throw spaghetti at the wall, and see what sticks” approach.

The vast majority of our clients are referrals from candidates and families that we have worked with in the past. Our success is built upon strong relationships, we never take this for granted.

photography by Albert Law : www.porkbellystudio.com

How does Domestic | Match find skilled candidates?

When a client initiates a search we reach out to our extensive network of candidates first. We also have the most generous referral programs in the country; we know that the best people know the best people! The terms of our Referral Program can be found below.Top candidates often find us by referral from other domestic professionals that have enjoyed working with us in the past. We treat our candidates with respect, we work hard to create strong relationships with our candidates. In turn, our existing candidates feel comfortable referring their co-workers, family, and friends to us. In addition to these methods, we also use online resources, social media, and partnerships with other agencies.

What do you require of your candidates?

Domestic | Match candidates must have a minimum of 2 years’ successful experience in private homes and strong references from their past employers. We also require all of our candidates to have the ability to work legally in the US. We work hard to select candidates that are the best at what they do, a cut above the rest. You can count on us to present you with a selection of very talented private service professionals.

Can you help me find a candidate that is a good fit for my home?

Yes, that is why we are here for you. We understand that it can be stressful trying to find just the right person to work in your home. Our Placement Counselors are available to provide you with a free consultation at any time. Tell us about your family and your household needs. We will create a custom job profile and begin searching for your ideal candidate right away. We will even provide you with interviewing tips and guide you through the process.

How does Domestic | Match screen their candidates?

Applicants first complete a detailed initial application. If they make it through the screening process we schedule a personal interview with the applicant. If we feel that they might be qualified for a position with our clients, have a great personality and experience, we then reach out to the applicant’s past employers to collect detailed information about their experience with the applicant. If the applicant’s references are excellent, we then register them as a Domestic | Match candidate.

Before a candidate is placed in your home for a trial period or permanent placement they undergo several background checks; Social Security scan,National Sex Offender Registry, 7 year country criminal background and driving record checks. If we are helping you fill a childcare position we will ask for the candidates CPR certification and TB test. Childcare candidates will have their fingerprints registered with Trustline, after a formal employment offer has been made. We have the ability to order supplementary background checks if so desired, additional fees will apply.

Will you help me determine which candidate best meets my needs?

Our Placement Counselors will present you with candidates that match your needs.. You will schedule and interview candidates at your convenience, we then refine your search even further by using your feedback. We are always here to help guide you through the process.

Why should I use an agency for my search?

Because your family, and your time, is important. There are certainly a wealth of methods available for a family to perform a household staffing search on their own. Searching for household staff is very time consuming. Essentially, we serve as a filter by meeting hundreds of applicants each year, we do the hard work and only present you with strong candidates who make sense for your position. Our guarantee to you: we will not present a candidate to you unless we feel that they have potential to be successful in the role that is open in your home. We don’t waste your time.

An established and reputable agency like Domestic | Match knows how to avoid the bad apples. We are natural skeptics and always dig a little deeper to uncover the truth.

We have a vast network which helps us learn more about the candidates we chose to represent.

Please tell me about your referral fees

  •  All long-term Candidates: 25% of Total Gross Annual Compensation (minimum fee $3,000)

 

  • All temporary Candidates (intended to be employed by Client for less than 180 days): 35% of Total Gross Compensation (minimum fee $20/day)

Do you have a registration fee?

Yes, to start the search process,we require a one-time, non-refundable Registration Fee of $300.00. 

If you choose to employ a candidate who was referred by Domestic | Match, the $300.00 Registration Fee will be deducted from your Referral Fee. 

What if I hire one of your candidates, and it doesn't work out?

We want you to be happy and offer a very generous, one year, guarantee period.

If our candidate is employed by you for less than 90 days we will start a new search, for no additional fees.

After 90 days, and before 365 days, we offer a percentage of the initial Referral Fee that was paid as a credit towards a new search.

What areas does Domestic | Match serve?

We serve the needs of families in the Bay Area and around the United States

San Francisco County and Santa Clara County

Campbell, Los Altos, Los Altos Hills, Los Gatos, Monte Sereno, Morgan Hill, Mountain View, Palo Alto, San Jose, Saratoga, Sunnyvale

San Mateo County

Atherton, Belmont, Burlingame, Half Moon Bay, Hillsborough, Menlo Park, Millbrae, San Carlos, Portola Valley, Redwood City, Woodside

Contra Costa County

Alamo, Blackhawk, Danville, Diablo, Lafayette, Livermore, Moraga, Pleasant Hill, Walnut Creek

Marin County

Kentfield, Mill Valley, Ross, San Rafael, Sausalito, Tiburon, San Anselmo

Wine Country

Calistoga, Healdsburg, Napa, Sonoma, St. Helena, Yountville

East Bay

Alameda, Berkeley, Piedmont, Oakland, Orinda

Monterey County

Carmel, Monterey, Pebble Beach

I want to get started, what do I do next?

Simply fill out our client inquiry form, one of our Placement Counselors will contact you quickly to discuss your needs in further detail.

We welcome the opportunity to work with you on your search!

Referral Bonus Program

Referral Bonus Program

 

We are always eager to meet talented private service professionals who are dedicated to making the lives of their employers simpler and more fulfilling. We offer a $500 referral bonus for any new candidate you introduce to us who we successfully place in a new, full-time, position.

Please have a look at the active positions listed on our job board, if you know of someone who could be a fit for any of the opportunities listed please ask them to contact us right away!

 

The Fine Print

Referral bonuses will be awarded under the following terms: when filling out our online application the applicant must include the name of the individual who is responsible for referring them to Domestic | Match, no exceptions can be made to this rule. The applicant referred to us must be a new contact for Domestic | Match. In the event that we make a full-time career placement that generates a placement fee; we will pay you $500 after our candidate has completed 30 days of employment.  In the event that we make a part-time career placement that generates a placement fee; we will pay you $250 after our candidate has completed 30 days of employment. Domestic | Match does not pay referral bonuses for temporary positions.

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